Gumball 3000 is committed to respecting the privacy and security of your personal information. The following online privacy policy, updated in June 2008, describes the information we collect and how we use it. By using this website, you consent to our privacy policy.
COLLECTING INFORMATION
Like many websites, we gather information about how visitors use our website. In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track your visit for trends and statistics, but you will remain anonymous unless you tell us who you are. Once you choose to give us your personal information, you are not anonymous to us. For more information, see “Cookies and Pixel Tags” section below.
We request information from you (which may include name, address, telephone number, email address, gender and when necessary, credit card information) when you:
* Register?
* Purchase?
* Request a catalogue?
* Request to receive communications?
* Participate in a promotion or other website feature
In order to better understand your preferences and better serve you, we may combine information you give us online with information from other Gumball sources, transactions and communications. This may include data from Gumball retail outlets, direct mail, events, or online marketing. We may also combine that information with data that is publicly available and data that we receive from other reputable sources. This data may include postal address updates and demographic data. All data combined and stored with online data is protected by this privacy policy.
USING INFORMATION
We may use the information we collect to:
* Customize and/or personalize your communications and shopping experience?
* Better respond to your customer service inquiries?
* Communicate with you about your purchase, account information, or customer service needs?
* Communicate with you about our products and events, and for other promotional purposes?
* Improve our business?
* Administer contests, promotions, surveys or other website features
SHARING INFORMATION
For the purpose of operating our business, we may transfer information between Gumball and our preferred service providers who use that information only to conduct Gumball business. For example, they may handle Gumball's credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer a website feature (e.g., music download or event registration) and in that case will notify you before you give us your information. We provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your information.
From time to time we might establish a business relationship with carefully selected persons or companies whom we believe trustworthy. These are known as our Select Partners. In such cases we might share and cross-reference information, including personally identifiable information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you. If you prefer that we do not share any information with these companies, please click here.
We may provide your information to Gumball 3000 Group companies and affiliates. We may provide information to other companies for purposes such as reporting and marketing.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
PROTECTING YOUR INFORMATION
We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.
COOKIES & PIXEL TAGS
A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience.
For example, we use cookies to:
* Remember the items in your Shopping Cart?
* Recognize you when you return to our website?
* Enable you to use Express Checkout?
* Analyze visitor behaviour
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting our customer service number at 00 44 (0) 208 964 7878.
We also use pixel tags - tiny graphic images - to help us analyze your online behaviour. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us.
We may use pixel tags to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.
We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our website and your interaction with our communications, including advertising. If you would like to opt-out of 3rd party companies collecting non-personally identifiable information during your visits, please click here.
UNSUBSCRIBING, REMOVING OR MODIFYING YOUR INFORMATION
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Gumball or would like to update or change your personal information or preferences, follow the instructions below.
REGISTRATION INFORMATION, EMAIL & OTHER SUBSCRIPTIONS
To modify or delete entirely the information you have provided during registration, please login and update your profile.
To unsubscribe from an email, please follow the instructions in any email you receive. You can also send a request. Be sure to include your first and last name and account email address in the "message" box.
SMS MESSAGES
To unsubscribe from SMS messages, please follow the instructions in the SMS messages you receive.
DIRECT MAIL (INCLUDING CATAOGUES)
If you would like your name and address removed from Gumball's direct mailing list or if you would like to update your mailing information, you can phone us at 00 44 (0) 208 964 7878 1-800-806-6453 (9am - 7pm GMT, Mon – Fri) or email us a request. Be sure to include your first and last name and mailing address in the "message" box.
COMMUNICATIONS IN PROGRESS / SALES & SERVICE INFORMATION
Please note, if you have unsubscribed from any Gumball communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
CHILDREN’S PRIVACY
We do not knowingly collect personal information from children under 13, however we realize that many children will visit our site, and we therefore encourage children to consult with their parents before submitting any information to any website, including ours. We encourage parents to supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from disclosing their name, address, and other personal information online without parental permission.
Gumball expresses special care in relation to the privacy of children and has adopted the following special procedures and additional safeguards applicable to personal information collected from children. This Children's Privacy Policy supplements our general Privacy Policy. Any conflicting portions of our general Privacy Policy are superseded by this Policy.
Additional safeguards for Children's privacy
When a child's submission of information indicates that he/she is under the age of 13, our system will reject the submission.
It is our policy not to make a child's participation in any site activity contingent on that child's disclosure of more personal information than is reasonably necessary to participate in that activity.
When a child who is not registered attempts to enter a promotion or use certain other features of the site for which he or she is eligible and for which personal information is required, we will seek information about the child's age and some of the information required to order products or register.
If a child requests that we use his or her online contact information to respond more than once to a specific request, we will not use this information for any other purpose without verifiable consent. Parents have the right to refuse to allow us to further contact their child and to require us to delete the information that we have already collected. To do so, they must give us their feedback.
If we collect the name, e-mail address, and other online contact information from a child in order to protect the safety of that child when participating in activities on the site, we will not re-contact that child or disclose that child's information on our site for any other purpose without verifiable consent. Parents have the right to require us to delete the information that we have already collected. To do so, they must give us their feedback.
How can parents review their child's personal information and prevent its use or disclosure? When personal information about their child is stored and used by Gumball, a parent or guardian may submit a signed written request to review or modify the information about their child, a request that we stop any additional use of the information, or a request that we delete the information. Before disclosing information about a child, we may request that the parent provide reasonable information about the child for identification purposes, such as the child's name, address, phone number, parent's credit card number, or other information.
Questions and feedback ?We welcome your questions, comments, and concerns about children's privacy. Please give us any and all feedback pertaining to privacy, or any other issue.
Policy Changes
We may change our privacy policy from time to time. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. This policy was last modified on June 16th, 2008.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Terms and Conditions
Please also visit our Terms and Conditions section that explains other terms governing the use of our website.
